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FAQs

What you need to know

What are check in and check out times?

Check in is from 3pm, check out is by 11am.

Do you have parking?

Yes, we offer complimentary parking for 220 cars.

Can guests of the hotel use the facilities?

Yes, all guests have complimentary use of leisure and health centre.

What is the cancellation policy for rooms?

If you have booked the Best Available Flex Rate you can cancel anytime up to 4pm on the day prior to the day of arrival with no charge. Cancellation after this time will incur a charge for your first night’s stay. Other rates may carry different cancellation terms and these will be confirmed at the time of enquiry or booking.

To find out more please visit our book with confidence page

Does the hotel have disabled access?

Yes, we offer a range of facilities for guests. Please contact our friendly customer care team for more detail 0330 107 1599.